Care Army

Care Army logo

Join our Care Army

Just like we banded together as the Mud Army through the 2011 floods – we need to band together right now. To care for all Queenslanders during the coronavirus outbreak, especially those most at risk: Queenslanders over 65 and over 50 if they’re of Aboriginal and Torres Strait Islander descent.

The Care Army is about bringing Queenslanders together to lend a hand to seniors and people most at-risk during this pandemic, while continuing to practice social distancing techniques.

The easiest way to be a part of the Care Army is to check in on family, friends and neighbours who may need support.

To help get you started, we’ve developed the Care Army toolkit that includes the right advice so you can start helping seniors in your community today. Download the Care Army toolkit.

How you can help right now

The easiest way to join the Care Army is to reach out to family, friends, and neighbours who are in need and offer to help with:

Food and essential supplies

  • Ask for a shopping list and drop groceries at their front door
  • When delivering items to vulnerable Queenslanders it is important to comply with social distancing guidelines to help keep everyone healthy by following these tips:
    • Notify the person that you are nearby and remind them you will be making a contact-free delivery
    • When you arrive place the delivery outside the persons front door
    • Step back at least 1.5 metres nearby to confirm that they have collected the delivery
  • Teach our seniors about online shopping if they’re not already experts
  • Volunteer for Meals on Wheels by signing up to join the Care Army

Medical

  • Offer to pick up scripts and medications from the pharmacy and drop at the front door
  • When delivering items to vulnerable Queenslanders it is important to comply with social guidelines to help keep everyone healthy by following these tips:
    • Notify the person that you are nearby and remind them you will be making a contact-free delivery
    • When you arrive place the delivery outside the persons front door
    • Step back at least 1.5 metres nearby to confirm that they have collected the delivery
  • Inform our seniors about telehealth (now bulk-billed) and Australia Post delivering medication

Social life

  • A daily call goes a long way
  • Teach our seniors about video calls and group chats
  • Ask Nan or Pop to read a book at story time or host your next family dinner on a video call
  • Pop a Queensland Health Kindness Card in your neighbour’s letterbox or under their door

Need the Care Army?

If you’re a senior and need community support, there are many Queenslanders who’d love to help – to have a chat over the phone, to help you with groceries and medications.

Call your Care Army on 1800 173 349

Here are some tips for how to manage self-isolation in your home

Food and essential supplies

  • Ask your friends, family or neighbours to assist you with your weekly shopping. If you live far from relatives perhaps try and reach out to your neighbours and ask if they can assist
  • When receiving delivered items, it is important to comply with social distancing guidelines to help keep everyone healthy by following these tips:
    • The deliverer should notify you that they are nearby and are making a contact-free delivery
    • When they arrive, they should place the delivery outside your front door
    • They should step back at least 1.5 metres nearby to confirm that they have delivered your items
  • Use the supermarkets’ online shopping arrangements for people over 65 to get groceries delivered straight to your door (we recommend you ask someone to assist if you don’t know how it works)
For more information

Medical

  • Ask your friends or family to assist you if you need help picking up prescribed or OTC medicine
  • If you live far from relatives perhaps try and reach out to your neighbours and ask them if they can assist
    • When reaching out, you can knock on their front door, but then stand 1.5 metres back and have your conversation at a distance
    • If this isn’t possible for you, please call the community support hotline on 1800 173 349
  • When receiving delivered items, it is important to comply with social distancing guidelines to help keep everyone healthy by following these tips:
    • The deliverer should notify you that they are nearby and are making a contact-free delivery
    • When they arrive, they should place the delivery outside your front door
    • They should step back at least 1.5 metres nearby to confirm that they have delivered your item
  • If you start to feel unwell, contact a doctor or call 13 HEALTH (13 43 25 84).
  • Senior Queenslanders or people with chronic conditions are able to seek medical support from their GPs through bulk-billed telehealth (video link) and telephone services
  • Visits by homecare workers and other providers of essential services should continue as normal

Emotional wellbeing

For more information

Social life

  • Swap the physical catch-ups with a telephone call, letters or a video-call
  • Become a pen pal and write letters or postcards for your friends and family
  • Getting your body moving can improve how you feel physically and mentally. By staying home you might not be able to do some of the types of exercise you normally enjoy. But there are lots of ways to keep moving while inside your house or backyard
  • You can try some of the workout routinesHealthier. Happier. have put together – The over 60s workout is a great way to get started
  • Try online yoga, there are plenty of tutorials on YouTube
For more information

Register

To join the Care Army, register now at https://register.emergencyvolunteering.com.au/carearmy or by phone on 1800 173 349.

Last updated:
12 June 2020
Last reviewed:
12 June 2020