Customer personal information
Frequently asked questions
What information is collected by the Check In Qld app?
- full name
- phone number
- email address
- date and entry time of patronage.
What are my responsibilities with my customer information?
Your business does not need to do anything once customers have used the app to enter their details.
If there is a need to conduct contact tracing, Queensland Health will have access to the information collected.
How long will my customers’ details be stored with my business?
The data collected is stored securely by the Queensland Government. You won’t be collecting or storing the customer information for those using the app.
Can I get access to my patrons' data for marketing purposes?
The data is securely stored by the Queensland Government and cannot be provided to businesses for marketing purposes.
What will happen to a passenger’s contact details if they give them to a driver? Is it safe?