Approved COVID Industry Safe Plans and Checklists

During a public health emergency, the Chief Health Officer can issue Public Health Directions to assist in containing, or to respond to, the spread of COVID-19 within the community.

These directions may apply to specified Impacted Areas for a set period of time.

Find out more about Impacted Areas, and whether any have been declared and are in force.


COVID Safe Checklists

COVID Safe Checklists relate to seated dining and drinking, food courts, and personal services. These are different to COVID Safe Event Checklists, which allow for 500 attendees (indoors) and 1000 attendees (outdoors) per day at events.


Approved COVID Safe Industry Plans and Checklists


COVID Safe Industry Plans and COVID Safe Checklists are key compliance categories of the COVID Safe Business Framework—helping businesses to better understand what they need to do to keep themselves and the community ‘COVID safe’.

Some types of businesses have more restrictions and requirements in place due to their higher risk of coronavirus transmission, as determined by the Chief Health Officer—they are known as ‘restricted businesses’ under the public health direction. It is mandatory for these businesses to download and follow their relevant industry’s COVID Safe Industry Plan or Checklist.

View the list of business types and restrictions.

Other businesses can also benefit from using the voluntary checklists that have been developed.

Should you need to discuss any aspect of an approved industry plan please contact the relevant industry body or lead agency.

If a business chooses not to utilise the provisions of their COVID Safe Industry Plan, it must operate under the relevant conditions listed under the Public Health Directions. This may include limiting the number of customers on site, completing a mandatory COVID Safe Checklist and training.

Find more information on COVID Safe Industry Plans.

From 6pm Monday 11 January to 1am Friday 22 January 2021 additional restrictions are in place for the Greater Brisbane area (a declared Impacted Area) that impact businesses, activities and undertakings, including gathering sizes and density limits.

Where an Approved Plan, COVID Safe Checklist or COVID Safe Event Checklist refers to a requirement that is different to a requirement applying to a declared Impacted Area in an active Public Health Direction, the requirement in the Direction for the Impacted Area prevails to the extent of any inconsistency.

COVID Safe Checklists

COVID Safe Checklists continue to apply to restricted businesses. These businesses may host a maximum of 50 people with a COVID Safe Checklist, or more if complying with a COVID Safe Industry Plan.

If you do not offer these services, you do not need to complete a checklist. All businesses should, however, be following the work health and safety guidelines.

    • You are required to complete and display a COVID Safe Checklist before trading in line with the timing of each stage of eased restrictions.
    • These Checklists tell you what you need to do if you are a business in the above categories to be COVID Safe. The Checklists include input resulting from consultation with key industry stakeholders.
    • You must complete the Checklist to ensure you comply with essential public health requirements to enable you to open and provide a safe environment for your patrons and your staff.
    • You must complete, sign and display the Checklist in a prominent and visible location at your business premises.
    • You are not required to submit this Checklist to Queensland Health however a relevant enforcement officer can check compliance at any time and/or may ask for a copy of the signed Checklist.
    • Your staff must complete COVID Safe mandatory training within two weeks of your business commencing. Staff that commence with your business after this two-week period must complete this training before commencing. See the COVID Safe mandatory training section below for more details.
    • Record keeping obligations and collecting personal information under the public health directions is required. Find out more on collecting and storing information.
  • Online mandatory training programs have been developed to provide all staff in industries operating under a COVID Safe Checklist with training to help ensure a COVID Safe work environment.

    This training must be completed:

    • within two weeks of a business opening/reopening
    • by staff commencing with your business after this two-week period.

    COVID Safe training programs are available and can be accessed online through TAFE Queensland or from an approved industry organisation.

    Free online COVID Safe training programs

    • TAFE Queensland for:
      • COVID Safe for dining in – suitable for hospitality
      • COVID Safe for personal services – suitable for beauty, nail, massage tanning, tattoo parlours, spas, saunas and bathhouses.

For a full list of restricted businesses and mandatory COVID Safe requirements, please see Schedule 1 of the Chief Health Officer’s Restrictions on Businesses, Activities and Undertaking Direction.

COVID Safe Checklists

Checklists are available for business types and activities including:

*Translated checklists are available in the following languages: Chinese simplified, Chinese traditional, Hindi, Indonesian, Japanese, Korean, Thai, Vietnamese.

Voluntary use checklists

COVID Safe Events

If hosting a COVID Safe Event, event organisers should monitor the list of approved COVID Safe Industry Plans above to determine whether their event (or specific parts of their event) is covered by one or more specific COVID Safe Industry Plans and/or for guidance on measures to be implemented in relation to the particular activity. Event organisers must ensure compliance with these approved COVID Safe Industry Plans for the relevant components of your event, including any specific requirements regarding approvals.

Should you have any queries relating to the Industry Framework for COVID Safe Events contact the Department of State Development, Tourism and Innovation.

For more information about COVID Safe Events, including the Industry Framework for COVID Safe Events, please visit COVID Safe Events.

Last updated:
15 January 2021