Financial support for individuals

Financial support for individuals

There’s help available to individuals who have had their work or life impacted by COVID-19.

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Support for individuals and households

You may be eligible for financial assistance from the Australian Government. This assistance includes:

  • Income support payments and a new, time-limited coronavirus supplement of $550 per fortnight or existing and new recipients of the JobSeeker Payment, Youth Allowance, Parenting Payment, Farm Household Allowance and Special Benefit.
  • Up to 2 separate $750 payments if you receive social security, veteran and other income support, or hold an eligible concession card.
  • Early release of up to $10,000 of your superannuation in 2019–20, and a further $10,000 in 2020–21.

Find out what support you may be eligible for.

Utility relief payment

As part of the COVID-19 economic relief package, Queensland households will also automatically receive a $200 rebate to help offset household electricity and water costs. This payment will be automatically credited to your electricity bills.

Find out more about the COVID-19 household utility relief payment.

Support for workers

There are a number of support packages available for individuals whose employment has been affected due to COVID-19. These include:

  • JobKeeper payment.
  • Hardship payment for casual workers and eligible employees.
  • Supporting apprentices and trainees wages subsidy.

Find out what support you may be eligible for.

Business support

Queensland Government Grants Finder

To find Queensland Government grants and assistance programs that may help you visit the Queensland Government’s Grant Finder.

Business Assistance Finder

To see what financial assistance and other types of relief are available to Queensland businesses impacted by COVID-19, visit the Business Assistance Finder.

Economic relief for businesses

To find coronavirus information and assistance for business and industry from the Queensland and Australian Governments, including the Small Business Adaption Grants Program, please visit Business Queensland.

More information

Find out more about:


Small Business Hotline

Phone the Small Business Hotline on 1300 654 687 or take our business impact survey so we can link you with relevant support.

National Debt Helpline

You can get help from a free financial counsellor by contacting the National Debt Helpline on 1800 007 007. Financial counsellors provide free, independent and confidential advice to help you manage your debts or negotiate with creditors. Unlike financial planners or advisors, they do not provide investment advice or recommend products. They do not receive commissions. The National Debt Helpline website also has step-by-step guides and useful information on how to deal with specific types of debts.

Small Business Bushfire Financial Counselling Support Line

You can get free financial counselling by contacting the Small Business Bushfire Financial Counselling Support Line on 1800 413 828. The financial counsellors can talk to small business owners and sole traders affected by the bushfires about all their options. Their services are non-judgmental, free, independent and confidential. For more information you can also visit the Small Business Bushfire Financial Counselling Support website.

Last updated:
30 October 2020