Financial support for individuals

Financial support for individuals

There’s help available to individuals who have had their work or life impacted by COVID-19.

Don’t get scammed!

Look out for scammers, fake messages, dodgy links and requests for personal information.

Learn how to spot a COVID-19 scam.

Support for individuals and households

You may be eligible for financial assistance from the Australian Government.

Find out what support you may be eligible for.

Pandemic Leave Disaster Payment

If your income has been affected because you have been directed to self-isolate, quarantine at home, or care for someone with COVID-19, you may be eligible to claim the Pandemic Leave Disaster Payment.

If eligible, you can claim $1500 for each 14 day period you’ve been told to self-isolate. This direction must come from a health official for any of the following reasons:

  • you have COVID-19
  • you’ve been in close contact with a person who has COVID-19
  • you care for a child, 16 years or under, who has COVID-19
  • you care for a child, 16 years or under, who’s been in close contact with a person who has COVID-19.

Check your eligibility and how to apply.

Support for workers

There are a number of support packages available for individuals whose employment has been affected due to COVID-19. These include:

  • Hardship payment for casual workers and eligible employees.
  • Supporting apprentices and trainees wages subsidy.

Find out what support you may be eligible for.

Business support

Queensland Government Grants Finder

To find Queensland Government grants and assistance programs that may help you visit the Queensland Government’s Grant Finder.

Business Assistance Finder

To see what financial assistance and other types of relief are available to Queensland businesses impacted by COVID-19, visit the Business Assistance Finder.

Economic relief for businesses

To find coronavirus information and assistance for business and industry from the Queensland and Australian Governments, including the Small Business Adaption Grants Program, please visit Business Queensland.

More information

Find out more about:

Helplines

Small Business Hotline

Phone the Small Business Hotline on 1300 654 687 or take our business impact survey so we can link you with relevant support.

National Debt Helpline

You can get help from a free financial counsellor by contacting the National Debt Helpline on 1800 007 007. Financial counsellors provide free, independent and confidential advice to help you manage your debts or negotiate with creditors. Unlike financial planners or advisors, they do not provide investment advice or recommend products. They do not receive commissions. The National Debt Helpline website also has step-by-step guides and useful information on how to deal with specific types of debts.

Small Business Bushfire Financial Counselling Support Line

You can get free financial counselling by contacting the Small Business Bushfire Financial Counselling Support Line on 1800 413 828. The financial counsellors can talk to small business owners and sole traders affected by the bushfires about all their options. Their services are non-judgmental, free, independent and confidential. For more information you can also visit the Small Business Bushfire Financial Counselling Support website.

Last updated:
30 March 2021