Essential information

Essential information

Restrictions are easing

Queensland has a roadmap to a COVID-safe recovery allowing more travel, more activities and larger gatherings.

From 11.59pm, Friday May 15, the following will be allowed:

  • Gatherings of a maximum of 10 people together in a public space.
  • Dining in at restaurants, pubs, clubs, RSLs and cafes for a maximum of 10 patrons at one time as part of a gradual re-opening (no bars or gaming).
  • Recreational travel of a radius of up to 150km from your home for day trips.
  • Some beauty therapies and nail salons for up to 10 people at one time.
  • Reopening of libraries. playground equipment, skate parks and outdoor gyms (a maximum of 10 at one time).
  • Wedding guests increased to 10 people and funeral attendance increased to 20 (30 outdoors).
  • Open homes and auctions with a maximum of 10 people at one time.
  • Re-opening public pools and lagoons (eg South Bank, Cairns, Airlie Beach) with a maximum of 10 people at a time or greater numbers with an approved plan.

For Outback Queensland, where there have been no COVID cases, two special concessions have been made:

  • Dining in at pubs and cafes will be up to 20 for locals only, reflecting the important role these venues play in connecting small outback communities; and
  • Recreational travel of a radius of up to 500 kilometres reflecting the long distances in the Outback.

Find out more about the easing of restrictions.

Important school information

From Monday 11 May, Kindergartens, Prep, Years 1, 11 and 12 will return to school.

From 25 May, Years 2-10 will return to school (If low COVID-19 transmission rates continue).

Find out more about the Queensland school holiday and term dates.

For further information visit Education Queensland or Frequently Asked Questions.

Access the latest COVID statistics

Queenslanders can access the latest regional data on COVID by visiting the COVID data website. Information is provided by Local Government Area, giving communities greater oversight of their local cases.

Understanding the Chief Health Officer Directions

During the COVID-19 pandemic, there has been significant public interest in the Chief Health Officer’s Public Health Directions (Directions) and how these Directions are applied across all parts of the community.

If you have an enquiry about the Directions, you can do this through a new online portal:

This online portal can be used for all:

  • requests for exemptions from Directions
  • enquiries seeking clarity or explanation of the Directions
  • other queries relating to the Directions

The exception to this is an application for a Border Pass for entry into Queensland which should be submitted via:

Domestic and Family Violence – Support

People experiencing domestic and family violence may be vulnerable during periods of isolation such as those we are currently facing as a result of COVID-19. If you, or someone you know, is experiencing abuse, please contact DVConnect Womensline on 1800 811 811 or DVConnect Mensline on 1800 600 636 or the Elder Abuse Helpline on 1300 651 192.

If you are in immediate danger or fear for someone else’s safety, call Triple Zero (000) and ask for Queensland Police.

For more information, support or resources, visit

Community Recovery Hotline

Have you been asked to self-isolate or quarantine at home?  Do you need access to essential food and medication?

If so, you may be eligible to access help through the Community Recovery Hotline.

The hotline has been activated by the Queensland Government to help vulnerable Queenslanders in home quarantine who have no other means of support. Community Recovery will work with partner organisations to arrange non-contact delivery of essential food and medication to people in quarantine.

Who is eligible?

You may be eligible if you have:

  • been asked by a medical professional, Queensland Health or through a government direction to self-isolate or quarantine and
  • have no other means of support.

How can I get help?

To find out more, phone the Community Recovery Hotline on 1800 173 349.

Motoring and Transport

To understand the COVID-19 restrictions on motoring and transport, including freight and heavy vehicles, public transport, drivers tests, licensing and caravan and camping please visit the Department of Transport and Main Roads.

Public Transport

Present advice is to limit all non-essential travel. If you do need to travel, try to maintain social distancing and travel outside peak, if possible. If you are required to travel, you can find out the latest updates on the Translink website.

Freight and Heavy Vehicles

Truck stops and rest areas and facilities will now remain open, to support truck drivers and other essential road users, and ensure drivers can manage fatigue while travelling long distances.  To find out more, visit: Department of Transport and Main Roads, Queensland Health Factsheet and Understanding the Direction.


Maritime Safety Queensland is monitoring all foreign trading ships arriving at Queensland ports and has issued directions that are applicable to the Masters of all ships. It also has information for recreational boating and how the Chief Health Officer directive on home confinement should be considered.

Advice for Queenslanders overseas

At this time, there are many Queenslanders trying to return home from overseas. For the latest advice and information visit the Smart Traveller website.

COVID-19 scams

Unfortunately, scammers are taking advantage of the spread of coronavirus to exploit and play on the fears of consumers across Queensland. If you think you have been scammed, you can make a report on the Scamwatch website, and find more information about where to get help.

Self-isolation and test notification

If you’d like to help inform the Australian government’s response to COVID-19, you can do this by sharing details of self-isolation, and test results (if applicable).

Offer of goods and personal protective equipment (PPE)

You can direct all offers of goods (and ideas) in response to COVID-19 with Queensland Health.

Interested businesses and individuals can:

  • register their interest in supplying PPE items
  • identify if they can re-tool to produce COVID-19 related materials/equipment/services
  • donate PPE items and equipment
  • find more information on the process for existing and new suppliers of COVID-19-related items

Last updated:
8 May 2020
Last reviewed:
8 May 2020