Essential information

Essential information

Staying home, going out and gatherings

Queensland has a roadmap to a COVID-safe recovery allowing more travel, more activities and larger gatherings.

Access the latest COVID statistics

Queenslanders can access the latest regional data on COVID by visiting the COVID data website. Information is provided by Local Government Area, giving communities greater oversight of their local cases.

Understanding the Chief Health Officer Directions

During the COVID-19 pandemic, there has been significant public interest in the Chief Health Officer’s Public Health Directions (Directions) and how these Directions are applied across all parts of the community.

If you have an enquiry about the Directions, you can do this through a new online portal:  https://www.health.qld.gov.au/healthdirections.

This online portal can be used for all:

  • requests for exemptions from Directions
  • enquiries seeking clarity or explanation of the Directions
  • other queries relating to the Directions.

The exception to this is an application for a Border Pass for entry into Queensland which should be submitted via: https://www.qld.gov.au/border-pass.

Domestic and Family Violence – Support

People experiencing domestic and family violence may be vulnerable during periods of isolation such as those we are currently facing as a result of COVID-19. If you, or someone you know, is experiencing abuse, please contact DVConnect Womensline on 1800 811 811 or DVConnect Mensline on 1800 600 636 or the Elder Abuse Helpline on 1300 651 192.

If you are in immediate danger or fear for someone else’s safety, call Triple Zero (000) and ask for Queensland Police.

For more information, support or resources, you can visit DFV Support or read the frequently asked questions.

Backpackers, working holiday makers and those on a visa

If you are travelling into and within Queensland, find out about job matching services, where to stay, how to apply for a visa extension, and any health advice and requirements you will need to follow.

View the latest information.

Community Recovery Hotline

Have you been asked to self-isolate or quarantine at home?  Do you need access to essential food and medication?

If so, you may be eligible to access help through the Community Recovery Hotline.

The hotline has been activated by the Queensland Government to help vulnerable Queenslanders in home quarantine who have no other means of support. Community Recovery will work with partner organisations to arrange non-contact delivery of essential food and medication to people in quarantine.

Who is eligible?

You may be eligible if you have:

  • been asked by a medical professional, Queensland Health or through a government direction to self-isolate or quarantine and
  • have no other means of support.

How can I get help?

To find out more, phone the Community Recovery Hotline on 1800 173 349.

Important school information

All Queensland state schools, including special schools, have now returned to on-site learning for all students.

All early childhood education and care, outside school hours care (OSHC) and vacation care services remain open and operating unless advised by Queensland Health.

Let your school, OSHC and/or early childhood service know if your child is unwell and keep them at home.

Find out more about the Queensland school holiday and term dates.

For further information visit Department of Education or frequently asked questions.

Motoring and Transport

From 1 June, you can undertake unlimited travel including overnight stays throughout Queensland.

To understand the COVID-19 restrictions on motoring and transport, including freight and heavy vehicles, public transport, drivers tests, and licensing please visit the Department of Transport and Main Roads.

Visit QLDTraffic.qld.gov.au for all traffic alerts, road closures and condition updates for major roads in Queensland. You can also download the QLDTraffic app or call 13 19 40.

You can also sign up for SMS traffic alerts for selected far north and south coast regions.

Freight and Heavy Vehicles

Truck stops and rest areas and facilities will now remain open, to support truck drivers and other essential road users, and ensure drivers can manage fatigue while travelling long distances. To find out more, visit Department of Transport and Main Roads, Queensland Health Factsheet and Understanding the Direction.

Maritime

Maritime Safety Queensland is monitoring all foreign trading ships arriving at Queensland ports and has issued directions that are applicable to the Masters of all ships. It also has information for recreational boating and how the Chief Health Officer directive on home confinement should be considered.

Advice for Queenslanders overseas

At this time, there are many Queenslanders trying to return home from overseas. For the latest advice and information visit the Smart Traveller website.

COVID-19 scams

Unfortunately, scammers are taking advantage of the spread of coronavirus to exploit and play on the fears of consumers across Queensland. If you think you have been scammed, you can make a report on the Scamwatch website, and find more information about where to get help.

Self-isolation and test notification

If you’d like to help inform the Australian government’s response to COVID-19, you can do this by sharing details of self-isolation, and test results (if applicable).

Offer of goods and personal protective equipment (PPE)

You can direct all offers of goods (and ideas) in response to COVID-19 with Queensland Health.

Interested businesses and individuals can:

  • register their interest in supplying PPE items
  • identify if they can re-tool to produce COVID-19 related materials/equipment/services
  • donate PPE items and equipment
  • find more information on the process for existing and new suppliers of COVID-19-related items

Last updated:
8 October 2020